ESC 2014: PROBLEMS WITH TICKET SALES
COPENHAGEN, DENMARK – The ongoing work with building the venue at B&W Halls means that the Host Broadcaster DR is adjusting the seating structure, which entails new seating numbers. This means that they will replace the physical tickets that have already been purchased.
They guarantee that tickets that have already been purchased are in the same category and area as the tickets you have previously purchased. In other words, they ensure that the tickets you will receive are at a level equal to the tickets you have previously purchased.
You don’t have to do anything: the new tickets will be posted at the end of February. When you have received the new tickets with new design, your old tickets will no longer be valid. As such, you will only be able to use the new tickets and you can destroy the old tickets.
You are welcome to contact DR at firstname.lastname@example.org if you have any questions concerning the new tickets.